Your CRM Experts for Growth and Efficiency
We help businesses unlock the full potential of Microsoft Dynamics 365, Power Platform and Power BI. From strategy to implementation and beyond — Cartagena is your long-term partner.
Get in touchDeep Expertise Where It Matters
CRM Strategy & Consulting
We help you define and execute a CRM strategy that aligns with your business goals — from process design and data architecture to user adoption and change management.
Dynamics 365 CE
Our core strength. We implement, customise and optimise all Dynamics 365 Customer Engagement modules — Sales, Marketing Automation and Customer Service — to drive growth and efficiency.
Power Platform & Power BI
Extend your CRM with intelligent automation, custom apps and real-time dashboards. We build solutions on Power Apps, Power Automate and Power BI that turn data into decisions.
Implementation & Project Management
Structured delivery with weekly sprints, transparent reporting and a proven methodology. The same people who know the systems also know your business.
Integration & Data
We connect Dynamics 365 with your ERP, financial systems and third-party tools. Clean data flows and reliable integrations are the backbone of a productive CRM.
Operations & Support
We monitor, maintain and continuously improve your systems 24/7. Proactive data quality management, feature updates and fast multilingual support.
The people who build your systems are the same people who support them.
Ready-Made Solutions, Built on Dynamics 365
Cartagena CPQ
Configure, Price, Quote — integrated directly into your D365 Sales pipeline. Reduce misdeliveries, speed up response times and increase customer satisfaction with automated quoting.
Learn more →Cartagena Link
A ready-made integration suite connecting Microsoft Dynamics 365 with your ERP system. Advanced yet flexible — making financial data easily accessible across your organisation.
Learn more →Cartagena Members
A modern membership management system for organisations and associations. Self-service, automation and personalised engagement — built on a flexible platform.
Learn more →CargoVerse
Voyage Management System for Roll-on/Roll-off shipping on Microsoft Dynamics 365. Streamline operations, reduce errors and enhance efficiency across the entire voyage lifecycle.
Learn more →Insights, Guides & Resources
How We Deliver Results
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1
Understand
We start by understanding your business, challenges and ambitions. No two projects are the same.
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2
Plan
Realistic schedules, clear scope, defined deliverables. Weekly sprints with transparent progress reporting.
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3
Implement
Hands-on delivery with end-user involvement, thorough testing and structured training before go-live.
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4
Operate & Evolve
Continuous monitoring, maintenance and improvement. We stay with you as a long-term partner.
Why Cartagena?
We don't take shortcuts. Our consultants combine deep platform knowledge with genuine understanding of your business. The people who build your systems are the same people who support them.





